Pull commission statements from every carrier portal, match them against your book of business policy by policy, and surface the discrepancies, every cycle, not just the cycles someone had time for.
Step by step
Every carrier pays commissions through its own portal, on its own statement format, on its own schedule. Reconciling them means logging in to each, pulling the statement, and matching per-policy rows against what your book says you’re owed: work that’s mechanical, multiplied by carriers, and quietly skipped when the team is busy, which is how underpayments age into write-offs.
A discrepancy is a finding, not an action; disputes and chargebacks go to a person with the exact statement rows in hand.
Carrier statements are rarely wrong in your favor, and the asymmetry compounds: finding an underpayment requires reconciling every carrier every cycle, while missing one requires nothing at all. Reconciliation only pays for itself if it’s exhaustive, and exhaustive is the one thing a stretched ops team can’t promise. It’s the first thing an agent fleet does.
At scale
Commission-reconciliation agents are built per carrier portal, on request; they share the fleet mechanics with the rest of this category, where quoting and plan data run as templates today. Bring your carrier list to scoping; the category is the Medicare enrollment library.
Questions
Disclaimer
Third-party names, including government agencies and registries, are used only to identify systems commonly involved in healthcare operations workflows. Asteroid is not affiliated with, endorsed by, sponsored by, or certified by those third parties unless expressly stated. Workflow availability depends on customer authorization, account permissions, configuration, and applicable system terms.